Global Reporting & Analytics Manager

At Kimberly-Clark, we don’t settle for ordinary — and neither should you. We’re on a mission to create Better Care for a Better World, and that takes exceptional people who are passionate about making a difference. From our new Global Capability Center in Pune, you’ll help power our iconic brands and global operations with your expertise, innovation, and drive.

Role Overview:

The Manager, Global Reporting & Analytics will be responsible for executing the Global Reporting and Analytics strategy across the Pune Center. This role includes leading a highly skilled Reporting & Analytics Team with expertise in Value Creation, Process Mining, Report Automation, Data Analytics, and Reporting. You will work closely with the Associate Director, GBS Global Reporting, Analytics, and Data to implement global standards and establish effective partnerships with GPOs, functional leaders, and the business to develop and implement initiatives that improve the capability of people and processes within and outside of the GBS organization.

Key Responsibilities:

Leadership: Serve as the Pune Global Reporting & Analytics Leader.

Data Management: Responsible for Data Analytics, Reporting, Desktop Automation, and Process Mining.

Performance Metrics: Experience with setting up and calculating SLA, KPI, and Data Analytics.

Process Improvement: Work closely with GBS Delivery Centers leaders and Global Process Owners to identify and drive opportunities for simplification, standardization, and automation of business processes.

Business Optimization: Identify, analyze, design, and implement core business process improvements driving cost savings, improvement of controls, and enhanced overall process performance.

Migration Support: Support the migration of new work to Pune by developing process health metrics and visual management to provide early indication of process issues.

Professional Support: Professionally support GBS and non-GBS functions. 

Qualifications:

Experience: 8+ years of experience in a relevant business function, ideally within a GBS/BPO environment, with expertise in supporting core GBS activities and workstreams in a multicultural/global setting.

Technical Skills: Proficiency in Data Analysis & Reports Automation tools (e.g., Celonis, VBA, Tableau, Power BI).

Leadership: Exceptional leadership and influencing skills.

Collaboration: Capable of leading teams and working in a matrix organization, driving collaboration across businesses and functions with minimal supervision.

Analytical Skills: Exceptional analytical skills with a demonstrated ability to analyze business processes and workflows.

Problem Solving: Demonstrated problem-solving and innovative capabilities, requiring strategic thinking.

Education: Minimum Bachelor's degree in finance or a similar business degree. Master's degree preferred. 

About Us:

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. Millions of people use Kimberly-Clark products every day. We know these amazing products wouldn’t exist without talented professionals like you. At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. With over 150 years of market leadership, we’re always looking for new and better ways to perform. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You:

You perform at the highest level possible and appreciate a performance culture fueled by authentic caring. You want to be part of a company dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when it makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

And finally, the fine print…

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

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